Is this a seated sauna or a recliner?+
It is a traditional seated sauna, with a timber bench at the back and the heater toward the front. The compact layout is designed for sitting upright. Choose one of our recliner infrared models if supporting your legs in a leaned-back position is a priority.
How much space do I need?+
The exterior measures approximately 49.2 × 41.3 × 82.7 inches, with a footprint of about 14.1 square feet. Allow extra room for the door and assembly, and check ceiling clearance carefully. The heater and ventilation also need the clearances in the installation instructions.
What electrical connection does it need?+
The electrical specification is 220V with a 6 kW heater. This is not a standard U.S. 120V plug-in appliance. Have an electrician check the heater’s rating plate and install the matching supply, connection and protection. Do not choose a breaker or cable size from wattage alone.
Can I install it outdoors?+
No. This model is for a dry indoor location. A covered porch or patio is still exposed to outdoor conditions. Choose a purpose-built outdoor sauna for those spaces, and prepare a suitable indoor floor, ventilation and access for this cabin.
How is the heat different from infrared?+
An electric sauna stove heats the stones and cabin air, creating the familiar hot-room sauna experience. Infrared models direct radiant warmth toward the body with panels or emitters. This model is the traditional option for people who prefer a heated room and a seated bench.
Can I add water to the stones?+
Follow the instructions for the heater fitted to your sauna. If it permits water on the stones, use only the small amounts specified and keep water away from controls and electrical parts. This is a traditional sauna, not a steam room with continuous steam.
What wood is used?+
The cabin uses hemlock, with timber bench seating and a glazed front. Natural variations in grain and tone are part of the wood’s appearance. The compact rear-bench layout leaves the front of the cabin for the entrance and heater.
How do I operate the heater?+
Use the sauna’s control panel and follow the heater’s operating instructions to set up your session. Keep the heater and its guard clear before switching on. The controls operate an electric sauna stove; there are no logs to light or fuel to store.
What is included in the core sauna setup?+
The core setup is the hemlock cabin, rear timber bench, glazed front and door, and traditional electric-heater system with controls. Towels, room furniture and optional services are separate. Use the included-items section to plan the space around the sauna.
How much assembly will it need?+
The cabin, bench and heater setup need installation in your chosen room. Have help for the larger panels and glass, follow the assembly sequence and complete the electrician’s checks before use. Plan the assembly work separately from curbside delivery.
What should I check along the delivery route?+
Measure doorways, stairs and turns from curbside to the room, and plan a safe place to unpack the components. Check the package measurements for your shipment before it arrives. The finished cabin dimensions are useful for room planning, but do not describe the individual delivery packages.
How much electricity will it use?+
A 6 kW heater running continuously for one hour uses about 6 kilowatt-hours. At an example rate of 20 cents per kilowatt-hour, that is $1.20. Include preheating in your total time; actual cost varies with your electricity rate, chosen temperature and heater cycling.
How do I care for the wood and heater?+
Sit on a towel and let the cabin dry after use. Clean the timber gently once it has cooled, without soaking it. Inspect and care for the stones and heater as directed in the heater instructions, and keep the area around the stove clear.
What happens if something stops working?+
Contact us with your order number, a description and photos or a short video. The cabin and sauna heater have five years of coverage; controls and electrical parts have two years, starting on delivery. For a covered fault, we arrange component repair or replacement under the warranty terms. Optional $499 extended protection adds two years, bringing those periods to seven and four years.
Can I pay in installments?+
Yes. Choose Shop Pay at checkout and select installments to view the options available for your purchase. Plans depend on your purchase and eligibility. You’ll see the rate, payments and any down payment before accepting. See our <a href="/pages/financing#rt-financing-details">financing details</a>.
When will it arrive, and will you bring it inside?+
Use the delivery dates beside Add to Cart for current timing. U.S. stock normally dispatches within 48 hours, with weekend dispatch moving to the next business day, followed by 2–5 business days in transit. Backorders usually take 8–12 weeks. Free delivery covers the contiguous 48 states and is curbside; moving it indoors and assembly are separate.
Can I return it if I change my mind?+
Request a return within 30 days of delivery. Keep the sauna unused, unopened, unassembled and in its original packaging. Approved change-of-mind returns have a 20% fee on the product price paid, plus actual return shipping. We confirm the freight quote and total deductions before you approve the return. Damage, defects and our errors are handled separately.
Can I cancel before it ships?+
Yes. Contact us with your order number before shipment. Customer-requested cancellations have a 5% fee on the product price paid. That fee is not added to return charges and does not apply when a full refund is due for shipping delays, defects or our error.
What should I do if it arrives damaged?+
Take photos of the packaging and damaged parts, note visible damage on the delivery receipt and contact us with your order number. Keep all packaging while we arrange the next step. Confirmed delivery damage is handled separately from change-of-mind returns, without those return fees.
Can I use it if I have a health condition?+
Ask your doctor before using a sauna if you have a medical condition, are pregnant or take medication that may affect how you respond to heat. Follow the operating instructions, stay hydrated and leave if you feel unwell. Avoid alcohol before and during use.