How much space should I allow around the compact cabin?+
The California-stock version measures 53.1 × 53.1 × 82.7 inches. The New York-stock version measures 51.2 × 53.1 × 82.7 inches. Allow additional room for the door, assembly and maintenance, and follow the heater clearances in the installation guide.
How many people fit, and is the seat a recliner?+
Evenfall 2 seats up to two people on timber benches for upright sessions. Comfort depends on body size and the personal space you prefer. This is not a recliner layout; keep the heater area and doorway clear.
What electrical preparation does it need?+
A licensed electrician must install a hardwired 240V, 60Hz supply for the 6 kW heater. The heater manual lists a 40 A fuse for this rating. Your electrician must use the manual, heater label and local requirements to select the circuit protection, cable and final connection.
Can it sit on my existing deck?+
The sauna weighs 1,124 lb, before people are added. Have your deck checked for that combined load and the support locations. Use a firm, level base, with drainage and access that prevent moisture from becoming trapped against the timber.
How long should I let it warm up?+
Allow around 30 minutes, depending on outdoor temperature and your chosen setting. The heater adjusts from 158–194°F. Keep the door closed during warm-up and check the thermometer before entering; colder conditions can take longer.
Will it feel like a traditional gym sauna?+
It uses the traditional method: an electric heater warms stones and the surrounding cabin air. The compact space gives a different seating layout from a large gym room, but the basic hot-air experience is familiar. Choose a comfortable setting and keep the heater area clear.
What is thermo spruce?+
The cabin timber is thermo spruce: spruce that has been heat-treated. Its grain and coloring remain natural features rather than a perfectly uniform painted finish. Outdoor wood still needs appropriate care, so follow the exterior-maintenance guidance and keep drainage and ventilation working around the cabin.
How do I control the heat, and what glass does it have?+
Temperature and timer controls are built into the 6 kW TOULE heater. The cabin uses 0.31-inch amber-colored glazing. Follow the heater instructions for setting the controls, and clean the glass only once it has cooled.
What comes with the sauna?+
The package includes the thermo-spruce cabin, timber seating, 6 kW TOULE heater, sauna stones, LED lighting, bucket, ladle, hourglass and thermo-hygrometer. Base preparation and electrical installation are separate. Professional cabin assembly at your prepared location is complimentary.
Is professional assembly included?+
Yes. Professional cabin assembly is complimentary, at no extra charge. We arrange a professional to assemble it at your prepared location and contact you after purchase to coordinate the appointment. Assembly is scheduled separately from freight delivery. Electrical work and site preparation are separate.
How large is the packed delivery?+
Freight delivery is curbside. Before delivery, check the unloading point, gates, turns and route to the prepared base, and arrange suitable handling equipment. Ask us for the final crate measurements for your shipment before booking equipment or planning a tight access route.
Can I add water to the stones?+
Follow the instructions for the installed heater before adding water. Use only the amounts and method it permits; do not pour water onto controls or electrical connections. The presence of stones alone does not tell you how much water that heater can safely take.
What care does an outdoor thermo-spruce cabin need?+
Remove damp towels after use and let the interior dry. Once cool, wipe seating and clean surfaces as instructed. Check the roof, joints and drainage regularly, and follow the recommended care for weather-exposed timber. Do not coat the benches with ordinary outdoor stain or furniture polish.
What happens if something stops working?+
Contact us with your order number, a description and photos or a short video. The cabin and heating components have five years of coverage; controls and electrical components have two years, starting on delivery. Optional $499 protection adds two years to each period, giving seven and four years total.
Can I pay in installments?+
Yes. Choose Shop Pay at checkout and select installments to view the options available for your purchase. Plans depend on your purchase and eligibility. You’ll see the rate, payments and any down payment before accepting. See our <a href="/pages/financing#rt-financing-details">financing details</a>.
When will it arrive, and what does delivery include?+
Check the live delivery dates beside Add to Cart. U.S. stock normally dispatches within 48 hours, with weekend dispatch moving to the next business day, followed by an estimated 2–5 business days in transit. Backorders usually take 8–12 weeks. Complimentary insured freight delivery covers the contiguous 48 states and is curbside. Professional cabin assembly is complimentary and scheduled separately. Site preparation, electrical work and moving the delivery packages from the curb to the prepared location are separate.
Can I return it if I change my mind?+
Request a return within 30 days of delivery. Keep the sauna unused, unopened, unassembled and in its original packaging. Approved change-of-mind returns have a 20% fee on the product price paid, plus actual return shipping. We provide the freight quote and total deductions before you approve the return. Damage and defects are handled separately.
Can I cancel before it ships?+
Yes. Contact us with your order number before shipment. Customer-requested cancellations have a 5% fee on the product price paid. This is not added to return charges and does not apply when a full refund is due for shipment delays, defects or our error.
What should I do if it arrives damaged?+
Photograph the packaging and affected parts, note visible damage on the delivery receipt and contact us with your order number. Keep the packaging while we arrange the next step. Confirmed delivery damage is handled separately from change-of-mind returns, without those return fees.
Can I use it if I have a health condition?+
Ask your doctor before using a sauna if you have a medical condition, are pregnant or take medication that affects your response to heat. Follow the operating instructions, stay hydrated and leave if you feel unwell. Avoid alcohol before and during use.