How much room should I reserve for the cabin?+
The outside dimensions are 78.7 × 86.6 × 86.6 inches. Allow additional space for the door, assembly and maintenance. Follow the installation guide for heater clearances and access around the timber, roof and drainage.
How many people fit inside?+
Evenfall 6 seats up to six people on timber benches. Comfort depends on body size and how much personal space you prefer. Keep safe clearance around the heater and a clear route to the door.
What power supply should my electrician install?+
A licensed electrician must install a hardwired 240V, 60Hz supply for the 9 kW heater. The heater manual lists a 60 A fuse for this rating. Your electrician must use the manual, heater label and local requirements to select the circuit protection, cable and final connection.
Can Evenfall 6 go on a raised deck?+
The sauna weighs 1,543 lb, before occupants are added. Have the deck checked for that combined load and the support locations. Plan a level, load-bearing base, drainage, the electrical route and maintenance access before installation.
How long should I allow it to warm up?+
Allow around 40 minutes, depending on outdoor conditions and your chosen setting. The heater adjusts from 158–194°F. Keep the door closed while heating and check the thermometer before entering; a cold start can take longer.
How is this different from an infrared sauna?+
The electric stove heats stones and the air around you, giving the traditional hot-room feel. Infrared panels direct heat toward your body at a generally lower air temperature. Choose this model for the traditional experience, with enough time in your routine for the cabin to warm.
What is thermo spruce, and does it still need care?+
Thermo spruce is spruce that has been heat-treated. It still has natural grain and color variation, and outdoor exposure means it needs appropriate upkeep. Keep drainage clear and follow the exterior-care guidance rather than assuming treated timber can be left wet or ignored indefinitely.
What glass and door handle does it have?+
The glazed entrance uses 0.31-inch tempered glass and a stainless-steel handle. Keep the door swing clear and clean cooled glass with the recommended products. Glazing is not a privacy screen, so think about neighboring windows, paths and evening lighting when choosing the cabin’s position.
Which equipment is included?+
You get the thermo-spruce cabin and seating, 9 kW TOULE heater, stones, LED lighting, bucket, ladle, hourglass, thermometer and temperature sensor. Towels, furniture, base construction and electrical installation are separate. Professional cabin assembly at your prepared location is complimentary.
Is professional assembly included?+
Yes. Professional cabin assembly is complimentary, at no extra charge. We arrange a professional to assemble it at your prepared location and contact you after purchase to coordinate the appointment. Assembly is scheduled separately from freight delivery. Electrical work and site preparation are separate.
How large is the delivery package?+
Freight delivery is curbside. Before delivery, check the unloading point, gates, turns and route to the prepared base, and arrange suitable handling equipment. Ask us for the final crate measurements for your shipment before booking equipment or planning a tight access route.
Can I pour water over the sauna stones?+
Use water only as permitted by the installed heater’s instructions. Follow its limits and method, keep water away from the controls and connections, and avoid splashing people nearby. A bucket and ladle are included, but the heater’s guidance determines how they should be used.
What does routine outdoor care involve?+
Use towels on the benches, remove damp items and let the cabin dry after use. Clean cooled surfaces as instructed and inspect the roof, joints, glazing and drainage regularly. Keep the heater and its clearances free of stored items, and address damaged exterior finishes before moisture becomes trapped.
What happens if something stops working?+
Contact us with your order number, a description and photos or a short video. The cabin and heating components have five years of coverage; controls and electrical components have two years, starting on delivery. Optional $499 protection adds two years to each period, giving seven and four years total.
Can I pay in installments?+
Yes. Choose Shop Pay at checkout and select installments to view the options available for your purchase. Plans depend on your purchase and eligibility. You’ll see the rate, payments and any down payment before accepting. See our <a href="/pages/financing#rt-financing-details">financing details</a>.
When will it arrive, and what does delivery include?+
Check the live delivery dates beside Add to Cart. U.S. stock normally dispatches within 48 hours, with weekend dispatch moving to the next business day, followed by an estimated 2–5 business days in transit. Backorders usually take 8–12 weeks. Complimentary insured freight delivery covers the contiguous 48 states and is curbside. Professional cabin assembly is complimentary and scheduled separately. Site preparation, electrical work and moving the delivery packages from the curb to the prepared location are separate.
Can I return it if I change my mind?+
Request a return within 30 days of delivery. Keep the sauna unused, unopened, unassembled and in its original packaging. Approved change-of-mind returns have a 20% fee on the product price paid, plus actual return shipping. We provide the freight quote and total deductions before you approve the return. Damage and defects are handled separately.
Can I cancel before it ships?+
Yes. Contact us with your order number before shipment. Customer-requested cancellations have a 5% fee on the product price paid. This is not added to return charges and does not apply when a full refund is due for shipment delays, defects or our error.
What should I do if it arrives damaged?+
Photograph the packaging and affected parts, note visible damage on the delivery receipt and contact us with your order number. Keep the packaging while we arrange the next step. Confirmed delivery damage is handled separately from change-of-mind returns, without those return fees.
Can I use it if I have a health condition?+
Ask your doctor before using a sauna if you have a medical condition, are pregnant or take medication that affects your response to heat. Follow the operating instructions, stay hydrated and leave if you feel unwell. Avoid alcohol before and during use.