Will I fit comfortably inside?+
This sauna is made for one adult sitting upright. The bench is about 24 inches wide and 16.1 inches deep, with a maximum user weight of 220 lb. The door is about 18.5 inches wide and 51.2 inches high. Consider the compact entrance and seated position when checking your fit.
How much room do I need?+
The cabin measures about 35.2 inches wide and 27.6 inches deep—roughly 6.7 square feet—and stands 61.4 inches high. Allow extra room for the door to open, assembly and cleaning. Follow the assembly guide for placement and access.
Can I plug it into a normal wall outlet?+
The U.S. specification is 120V/15A household power, with a total power rating of 1,200 watts. The cord is about 9.8 feet long. Choose a spot near a grounded outlet that matches the supplied plug and circuit requirements; contact us if you need help checking your setup.
Can I put it outside or in my garage?+
This model is for dry indoor use only. A garage is suitable only if it stays dry and within the sauna’s room-temperature range of 50–104°F. A covered patio is still outdoors, so choose an outdoor sauna for that setting.
How hot does it get, and how long do I need to wait?+
It heats up to 150°F, with a usual warm-up time of approximately 30 minutes. Set your preferred temperature and keep the door closed while it warms. Room temperature and the setting you choose affect the wait, so check the display before starting.
Will it feel like the sauna at my gym?+
The heat feels different. This sauna uses six infrared panels to warm your body more directly, with a lower air temperature than many traditional gym saunas. It provides dry heat: there is no stone heater, and you should not pour water on the panels.
Does it include red-light therapy?+
Its lighting features are an LED downlight and a multicolor light. The six infrared panels provide heat. The multicolor light provides cabin lighting; it is not a dedicated red-light therapy panel.
How do I adjust the heat and session time?+
Use the built-in control panel to choose your temperature and session time. The display lets you check the settings without a separate device. Read the operating instructions before your first session so you know how to adjust the controls and switch the sauna off.
What comes with the sauna?+
You get the Canadian hemlock cabin, one built-in bench, six infrared heating panels, built-in controls, one LED downlight, one multicolor light and a power cord about 9.8 feet long. Towels, room furniture and optional services are separate.
How much assembly will I need to do?+
The sauna arrives as panels in two cartons. Two adults can usually assemble it in approximately 20 minutes. Follow the illustrated assembly guide, take your time handling the glass and complete the setup checks before switching it on.
Will the delivery boxes fit through my doorway?+
The two cartons measure approximately 38.6 × 31.5 × 8.7 inches and 61 × 36.4 × 12 inches. Measure the full route from the delivery point, including doors, stairs and tight turns. Compare those openings with the cartons before delivery; the assembled sauna does not need to fit through the doorway.
How much electricity will it use?+
At full power, one hour uses about 1.2 kilowatt-hours. If your electricity costs 20 cents per kilowatt-hour, that equals about 24 cents. Include preheating in your total time. Your actual bill depends on your electricity rate and how much the heaters run.
What do I need to clean after each session?+
Sit on a towel, remove it after use and let the cabin dry. Once surfaces have cooled, wipe away moisture and follow the wood-care instructions for cleaning. Do not soak the timber or spray water onto the heaters or controls.
What happens if something stops working?+
Contact us with your order number, a description and photos or a short video. The cabin and infrared panels have five years of coverage; controls and electrical parts have two years, starting on delivery. For a covered fault, we arrange component repair or replacement under the warranty terms.
When will it arrive, and will you bring it inside?+
Use the delivery dates beside Add to Cart for current timing. U.S. stock normally dispatches within 48 hours, with weekend dispatch moving to the next business day, followed by about 2–5 business days in transit. Backorders usually take 8–12 weeks. Free delivery covers the contiguous 48 states and is curbside; moving it indoors and assembly are separate.
Can I return it if I change my mind?+
Request a return within 30 days of delivery. Keep the sauna unused, unopened, unassembled and in its original packaging. Approved change-of-mind returns have a 20% fee on the product price paid, plus actual return shipping. We confirm the freight quote and total deductions before you approve the return. Damage, defects and our errors are handled separately.
Can I cancel before it ships?+
Yes. Contact us with your order number before shipment. Customer-requested cancellations have a 5% fee on the product price paid. That fee is not added to return charges and does not apply when a full refund is due for shipping delays, defects or our error.
What should I do if it arrives damaged?+
Take photos of the packaging and damaged parts, note visible damage on the delivery receipt and contact us with your order number. Keep all packaging while we arrange the next step. Confirmed delivery damage is handled separately from change-of-mind returns, without those return fees.
Can I use it if I have a health condition?+
Ask your doctor before using a sauna if you have a medical condition, are pregnant or take medication that may affect how you respond to heat. Follow the operating instructions, stay hydrated and leave if you feel unwell. Avoid alcohol before and during use.