How much space should I allow for the barrel?+
The exterior measures 70.9 × 92.5 × 70.9 inches. Leave extra room for the supports, door, assembly and maintenance. Follow the installation guide before building a close-fitting surround or placing the barrel beneath a low structure.
How many people fit inside?+
The cabin seats up to six people on its timber benches. Its curved walls make the interior different from a square room; this is seated space, not a walk-in lounge. Consider everyone’s size and comfort, and keep the heater and exit area clear.
How hot does it get, and how long does it take to warm up?+
It offers adjustable heat up to 194°F with a 6 kW TOULE heater. Allow approximately 30 minutes to warm up, with more time possible in colder conditions. Keep the door closed while heating and use the thermometer to check when your chosen temperature is reached.
How do I control the temperature and session?+
The controls are built into the heater, so a separate phone is not needed to operate the sauna. Follow the heater instructions to select the heat and timer settings. Check the cabin temperature before entering and switch the heater off when your session is finished.
Can I plug it into a normal wall outlet?+
A licensed electrician must install a hardwired 240V, 60Hz supply for the 6 kW heater. The heater manual lists a 40 A fuse for this rating. Your electrician must use the manual, heater label and local requirements to select the circuit protection, cable and final connection.
Can I place the barrel on my deck?+
The sauna weighs 1,279 lb, before occupants are added. Have a deck checked for that combined load and the support positions. The barrel needs a firm, level base with drainage away from the timber.
What outdoor care does the barrel need?+
Keep debris away from the curved roof and base supports, and leave access around the barrel for routine care. Follow the instructions for its timber and roof covering. Clear drainage and a dry base help avoid water collecting around the lower part of the cabin.
What wood is used in the barrel?+
The barrel is made from knotty red cedar. Its grain, knots and color vary naturally, so boards will not look identical. Sit on a towel to protect the seating, let the cabin dry after use and follow the wood-care instructions for cleaning and exterior maintenance.
Is the panoramic window made from glass?+
The panoramic rear window is tea-colored acrylic; the front glazing is 0.31-inch tempered glass and the door has a wooden handle. Use a soft cloth and a cleaner suitable for each material. A glass cleaner is not automatically suitable for acrylic.
What comes with the sauna?+
You get the cedar barrel cabin and benches, a 6 kW TOULE heater, sauna stones, LED lighting, a wooden bucket and ladle, an hourglass, thermometer and temperature sensor. Towels, garden furniture and base preparation are separate. Professional cabin assembly at your prepared location is complimentary.
Is professional assembly included?+
Yes. Professional cabin assembly is complimentary, at no extra charge. We arrange a professional to assemble it at your prepared location and contact you after purchase to coordinate the appointment. Assembly is scheduled separately from freight delivery. Electrical work and site preparation are separate.
What should I check before freight delivery?+
The package measures about 96.9 × 73.2 × 31.9 inches and weighs about 1,389 lb. Check gate widths, turns and unloading access before delivery. Arrange suitable help or handling equipment to move the components from the curb to the assembly area.
What should I do after each session?+
Remove wet towels and let the cabin dry. Once the surfaces have cooled, wipe moisture from the benches and follow the care instructions for periodic cleaning. Keep cleaning liquid away from the heater controls, and clean the acrylic window with a product intended for that material.
What happens if something stops working?+
Contact us with your order number and photos or a short video of the problem. The cabin and heater have five years of coverage; controls and electrical parts have two years, starting on delivery. Optional two-year extended protection costs $499 and extends those periods to seven and four years under the warranty terms.
Can I pay in installments?+
Yes. Choose Shop Pay at checkout and select installments to view the options available for your purchase. Plans depend on your purchase and eligibility. You’ll see the rate, payments and any down payment before accepting. See our <a href="/pages/financing#rt-financing-details">financing details</a>.
When will it arrive, and will you move it into position?+
Check the live delivery dates beside Add to Cart. U.S. stock normally dispatches within 48 hours, with weekend dispatch moving to the next business day, followed by an estimated 2–5 business days in transit. Backorders usually take 8–12 weeks. Complimentary insured freight delivery covers the contiguous 48 states and is curbside. Professional cabin assembly is complimentary and scheduled separately. Site preparation, electrical work and moving the delivery packages from the curb to the prepared location are separate.
Can I return it if I change my mind?+
Request a return within 30 days of delivery. Keep the sauna unused, unopened, unassembled and in its original packaging. Approved change-of-mind returns have a 20% fee on the product price paid, plus actual return shipping. We confirm the freight quote and total deductions before you approve the return. Damage, defects and our errors are handled separately.
Can I cancel before it ships?+
Yes. Contact us with your order number before shipment. Customer-requested cancellations have a 5% fee on the product price paid. That fee is not added to return charges and does not apply when a full refund is due for shipping delays, defects or our error.
What should I do if it arrives damaged?+
Take photos of the packaging and damaged parts, note visible damage on the delivery receipt and contact us with your order number. Keep all packaging while we arrange the next step. Confirmed delivery damage is handled separately from change-of-mind returns, without those return fees.
Can I use it if I have a health condition?+
Ask your doctor before using a sauna if you have a medical condition, are pregnant or take medication that may affect how you respond to heat. Follow the operating instructions, stay hydrated and leave if you feel unwell. Avoid alcohol before and during use.